Why behavioral health clinics choose Ease over SimplePractice

Compare Ease Health vs SimplePractice for behavioral health EHR, billing, and practice management.

“Clinical documentation has always been the part everyone dreads; Ease finally took that pain off our plate.”

Dr. Richard Hoffman, PhD

Clinical Director & Founder

Ease Health EHR platform

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates
Comparison

Ease vs. SimplePractice

See the difference

Feature
Ease
SimplePractice
Scaling Beyond Solo
Built for multi-site orgs with unified operations
Designed for solo/small practices. Friction above 10-15 clinicians
Clinical Documentation
AI Scribe generates notes from sessions automatically
Manual charting. "gazillion dropdown menus"
IOP/PHP/Residential Billing
Native UB-04 institutional + CMS-1500 claims
No UB-04 support. Outpatient only
Reporting
Native Power BI dashboards across clinical, billing, and ops
Reporting described as "beyond abysmal"
Admissions & CRM
Built-in CRM with lead tracking and referral attribution
No CRM, no admissions workflow
Pricing Stability
Transparent pricing with no surprise increases
Starter plan raised nearly 70% ($29 to $49) in early 2025

SimplePractice is simple. Until you need more.

250,000+ solo therapists love it. Practices that grow past 10-15 clinicians start looking for the exit.

Growth ceiling

Calendar syncing breaks above 10-15 clinicians. Reporting is "beyond abysmal." Per-clinician pricing adds up fast.

Price hikes

Starter plan went from $29 to $49 in early 2025. A nearly 70% increase with minimal notice.

You'll need other tools

No CRM. No admissions workflow. No facility billing. No enterprise reporting. Each gap means another vendor.

Results from teams using Ease Health

“Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.”

Jordan

Owner, NOW Counseling

Read Case Study

Join the SUD treatment centers
delivering better care with less admin

Scheduling, documentation, billing, and reporting in one platform. Built for behavioral health from day one.

Explore the Platform
Ease Health EHR platform for behavioral health

FAQ

Yes. Ease Health is built for multi-site behavioral health organizations. Calendar management, clinical workflows, and reporting all work at scale. Growing practices don't hit a ceiling where the platform starts creating friction or requiring workarounds.

Ease Health's interface is designed so clinicians are productive quickly. Documentation flows logically without confusing navigation or excessive dropdown menus. AI Scribe handles note generation automatically, reducing the training burden for new team members.

Yes. Ease Health includes Power BI dashboards across CRM, EHR, and RCM with facility-level detail. Practices get real metrics on clinician productivity, collections, referral sources, and patient outcomes, not just basic practice-wide summaries.

Yes. Ease Health supports 17+ treatment modalities including IOP, PHP, residential, MAT, and outpatient. The platform generates both UB-04 institutional and CMS-1500 professional claims natively, so expanding into facility-based programs doesn't require a platform switch.

Yes. Ease Health's CRM is built into the platform with lead tracking, referral attribution, and conversion workflows. Practices don't need separate tools for intake, marketing, and admissions management.

Ease Health's Voice AI Scribe generates clinical notes from sessions automatically as part of the core platform. AI also powers claims scrubbing, prior authorization, and workflow automation. There are no add-on fees for AI features.

Bring ease back into patient care.

Join the practices that are spending less time on admin and more time with patients.

More comparisons